Legals notice

SASU FOUR GRAND MERE, mindful of the rights of individuals, particularly with regard to automated processing, and in a desire for transparency with its customers, has put in place a policy setting out all such processing, the purposes for which it is carried out and the means of action available to individuals to enable them to exercise their rights as fully as possible. For further information on the protection of personal data, please visit https://www.cnil.fr/. Continued browsing of this site implies unreserved acceptance of the following provisions and conditions of use. You accept the use of cookies and other tracking devices. If you do not agree, please click on this link. The version of these terms of use currently on line is the only version that may be invoked throughout the period of use of the site and until a new version replaces it.

Site (here in after ‘the site’) :

https://www.fourgrandmere.com/

Publisher (hereinafter ‘the publisher’):

Four Grand-Mère, with capital of €35,000.00, whose registered office is at :

7 CHEMIN DE LA BODIERE, 88700 JEANMENIL

and represented by SARL Volangis, as directors, registered at 481 123 289 R.C.S. Epinal,
telephone number: +33 (0)3 29 65 20 53 ,
e-mail address: fourgrandmere@fourgrandmere.com

Host (hereinafter ‘the host’):

https://www.fourgrandmere.com/ is hosted by OVH, 2 rue Kellerman, Roubaix.

Access to the site

Access to and use of the site are reserved for strictly personal use. You undertake not to use this site or the information or data it contains for commercial, political or advertising purposes or for any form of commercial solicitation, in particular the sending of unsolicited e-mails.

Site content

All trademarks, photographs, texts, comments, illustrations, images (animated or not), video sequences, sounds, as well as all computer applications that may be used to operate this site and, more generally, all elements reproduced or used on the site are protected by current intellectual property laws.

They are the full and entire property of the publisher or its partners. Any reproduction, representation, use or adaptation, in any form whatsoever, of all or part of these elements, including computer applications, without the prior written consent of the publisher, is strictly prohibited. The fact that the publisher does not initiate proceedings as soon as it becomes aware of such unauthorised use does not constitute acceptance of the said use and waiver of legal action.

Site management

For the proper management of the site, the publisher may at any time:

suspend, interrupt or limit access to all or part of the site, or restrict access to the site, or to certain parts of the site, to a specific category of Internet users;
delete any information that could disrupt the operation of the site or that contravenes national or international laws or the rules of Netiquette;
suspend the site in order to update it.

Liability

The publisher may not be held liable in the event of any failure, breakdown, difficulty or interruption in operation preventing access to the site or any of its functions.

You are entirely responsible for the equipment you use to connect to the site. You must take all appropriate measures to protect your equipment and your own data, in particular from viral attacks via the Internet. You are also solely responsible for the sites and data that you consult.

The publisher cannot be held responsible in the event of legal proceedings against you :

as a result of using the site or any service accessible via the Internet;
as a result of your failure to comply with these general terms and conditions.
The publisher is not liable for any damage caused to you, to third parties and/or to your equipment as a result of your connection to or use of the site, and you hereby waive any action against it in this respect.

If the publisher becomes the subject of amicable or legal proceedings as a result of your use of the site, it may take action against you to obtain compensation for all damages, sums, fines and costs that may arise from these proceedings.

Hypertext links

The publisher authorises users to set up hypertext links to all or part of the site. Any link must be removed at the publisher’s request.

Any information accessible via a link to other sites is not published by the publisher. The publisher has no rights whatsoever over the content of such links.

Data collection and protection

Your data is collected by Four Grand-Mère

Personal data means any information relating to an identified or identifiable natural person (data subject); an identifiable person is one who can be identified, directly or indirectly, in particular by reference to a name, an identification number or one or more factors specific to his or her physical, physiological, genetic, mental, economic, cultural or social identity.

The personal information that may be collected on the site is mainly used by the publisher to manage relations with you and, where applicable, to process your orders.

The personal data collected is as follows:

Surname and first name
Partial IP address (last digits masked).
Address
E-mail address
Telephone number
Job title
Financial data: as part of the payment process for products and services offered on the Platform, the Platform records financial data relating to the user’s credit card.

Right of access, rectification and removal of your data

Pursuant to the regulations applicable to personal data, users have the following rights:

Right of access: users may exercise their right of access to their personal data by writing to the following e-mail address. In this case, before exercising this right, the Platform may request proof of the user’s identity in order to verify its accuracy.
The right of rectification: if the personal data held by the Platform is inaccurate, they may request that the information be updated.
The right to deletion of data: users may request the deletion of their personal data, in accordance with applicable data protection laws.
The right to restrict processing: users may request the Platform to restrict the processing of personal data in accordance with the assumptions set out in the GDPR.
The right to object to the processing of data: users may object to their data being processed in accordance with the provisions of the GDPR.
The right to portability: users may request that the Platform provide them with the personal data they have supplied in order to transfer them to a new Platform.

You can exercise this right by contacting us at the following address:

Or by email at the following address:

All requests must be accompanied by a photocopy of a valid, signed identity document and state the address at which the publisher may contact the applicant. A reply will be sent within one month of receipt of the request. This one-month period may be extended by two months if the complexity of the request and/or the number of requests so require.

In addition, and since Law no. 2016-1321 of 7 October 2016, individuals who so wish, have the possibility of organising the fate of their data after their death. For more information on the subject, you can visit the CNIL website:https://www.cnil.fr/.

Users can also lodge a complaint with the CNIL on the CNIL website:https://www.cnil.fr.

We recommend that you first contact us via the Platform before lodging a complaint with the CNIL, as we are entirely at your disposal to resolve your problem.

Use of data

The personal data collected from users is used to provide and improve the Platform’s services and to maintain a secure environment. The legal basis for processing is the performance of the contract between the user and the Platform. More specifically, the uses are as follows:

access to and use of the Platform by the user;
management of the operation and optimisation of the Platform;
implementation of user assistance;
verification, identification and authentication of data transmitted by the user;
personalising services by displaying advertisements according to the user’s browsing history and preferences;
prevention and detection of fraud, malware (malicious software) and management of security incidents;
management of any disputes with users;
sending commercial and advertising information, according to the user’s preferences;
organising the conditions of use of the Payment Services.

Data retention policy

The Platform retains your data for as long as is necessary to provide you with its services or to provide you with support. To the extent reasonably necessary or required to satisfy legal or regulatory obligations, settle disputes, prevent fraud and abuse or enforce our terms and conditions, we may also retain some of your information as necessary, even after you have closed your account or we no longer need it to provide services to you.

Sharing personal data with third parties

Personal data may be shared with third-party companies exclusively in the European Union, in the following cases:

when the user uses the payment services, for the implementation of these services, the Platform is in relation with third-party banking and financial companies with which it has contracts;when the user publishes information accessible to the public in the free comment areas of the Platform;when the user authorises a third party’s website to access his/her data;
when the Platform uses the services of service providers to provide user support, advertising and payment services. These service providers have limited access to the user’s data in order to provide these services and are contractually obliged to use it in accordance with the provisions of the applicable regulations on the protection of personal data;
if required by law, the Platform may transmit data in order to pursue claims against the Platform and to comply with administrative and legal proceedings;

Commercial offers

You may receive commercial offers from the publisher. If you do not want this, please click on the following link:

Your data may be used by the publisher’s partners for commercial prospecting purposes. If you do not wish this, please click on the following link:

If, when consulting the site, you access personal data, you must refrain from any collection, any unauthorized use and any act that may constitute an attack on the privacy or reputation of individuals. The publisher declines all responsibility in this regard.

The data is kept and used for a period in accordance with current legislation.

Photographs and representation of products

Photo credit: Guillaume ROUSSEL, Lézardscreation
The product photographs, accompanying their description, are not contractual and do not bind the publisher.

Article 15-Applicable law

These conditions of use of the site are governed by French law and subject to the jurisdiction of the courts of the publisher’s registered office, subject to a specific attribution of jurisdiction arising from a particular law or regulation.

Contact us

For any questions, information on the products presented on the site, or concerning the site itself, you can leave a message at the following address: fourgrandmere@fourgrandmere.com.